@finity wrote:
I’m not sure when it happened but I just realized that my unifi device trackers aren’t updating in HA at all.
I tried to bring up my history for pretty much the first time ever and that didn’t go well either. Every time I tried it completely locked up my browser window and I had to close it out & reopen it again before the HA frontend would work again. So I can’t bring up my history to know when it started.
I didn’t really notice when it started because I use the Life360 integration and it works so well that I didn’t notice that the unifi device tracker wasn’t working (good job @pnbruckner!) until my daughters iphone (that doesn’t use Life360) that was connected to the network never showed up as “home”.
I’ve noticed a bit of strangeness recently but I just chucked it off to network timing issues and the common “iphones go to sleep and drop off the network occasionally” thing. But this morning I started digging in to re-formatting some of my device tracker names and realized that my own phone, which is an android, was definitely awake and connected to the network was showing as “not_home”. I tried turning off & on the wifi, restarted HA & even restarted the unifi controller software but it still didn’t ever show as “home”. I even went as far as updating the unifi controller software to the latest version
which is running in docker on the same machine as HA and it still hasn’t helped.I know that everything used to work. but now it’s not.
There are no errors in the HA log.
I even went in and verified that the “track network clients” and “include wired clients” was selected. They were already on but I clicked on submit again anyway as soon as I did that all of my clients that I had previously disabled were all re-enabled and rediscovered. So I know that HA is communicating with the unifi controller on some level. (It sucked having to go thru and disable all of the unwanted device trackers again tho ).
I’ve done and checked all of the stuff I know to do or check except for deleting the integration completely and re-integrating it and I’m not too keen to do that unless I have to.
Is there any way I can troubleshoot this?
Posts: 1
Participants: 1