Unable to save camera snapshot

@claustro wrote:

I have Hass.io installed in container on a linux Ubuntu machine
Installation folder /usr/share/hassio/homeassistant
I am tryng to configure a snapshot for a camera but every time I run the service receive error no access to path!
The only time I don’t recevie error is if I specify path /tmp , but no file is saved in /usr/share/hassio/tmp

I tryed to add a folder to whitelist

  customize: !include customize.yaml
  whitelist_external_dirs:
    - /tmp  
    - /usr/share/hassio/homeassistant/New folder

but /tmp no error and not file saved
/usr/share/hassio/homeassistant/New folder not a directory @ data[‘whitelist_external_dirs’][0

Camera setting is as follow

camera:      
  - platform: generic
    name: cancello
    still_image_url: "http://192.168.0.112/cgi-bin/snapshot.cgi"
    stream_source: "rtsp://admin:pass@192.168.0.112:554/cam/realmonitor?channel=1&subtype=00"
    username: admin
    password: pass    

If I go with a browser to http://192.168.0.112/cgi-bin/snapshot.cgi I required to login and the I can see the snapshot
I am going crazy Any idea where is my mistake?

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