I have a brand new empty instance of Home Assistant (OS 13.1, Core 2024.8.3) running on VirtualBox 7.20 (with Extension Pack) on Windows 10.
I have tried to load the ZHA Integration with the Sonoff Zigbee 3.0 USB Dongle Plus. Home Assistant crashes just after I begin the installation. The same thing happens when I try to use a Home Assistant Connect ZBT-1 dongle. This seems like it should be such a simple operation. Here are the details:
- I install the dongle into a USB port with a USB extension cable.
- I capture the USB port in VirtualBox and can see the Dongle in the Home Assistant Settings>Devices and services and in the VM Settings.
- In Settings>Hardware>All Hardware>USB, I see: ttyUSB0/dev/serial/by-id/usb-ITead_Sonoff_Zigbee_3.0_USB_Dongle_Plus_9cc386a031fded119f4c0b65024206e6-if00-port0
- I select Add Integration and select Zigbee Home Automation.
- I select the discovered Sonoff Zigbee dongle and press “Submit” in the dialog box that says for "Do you want to setup the “Sonoff Zigbee 3.0 USB Dongle Plus”
- I select “Erase network settings and create new network” in the Network Formation dialog box. (I have also tried the “Keep radio network settings” with the same results.)
- The dialog box says “loading next step for zha” and the icon just spins for 5-10 minutes. At the same time, the cursor in the Home Assistant CLI stops blinking. I can no longer ping the Home Assistant IP address and the VM becomes unresponsive
- Eventually the dialog box says ERROR. At the bottom it says "Connection lost. Reconnecting.
- I cannot shut down the VM gracefully and have to kill VirtualBox with Windows Task Manager
- I restart the VirtualBox and the Home Assistant VM.
- I check all the logs in Settings>System>Logs. I search for zha, sonoff and usb, but there is nothing helpful there.
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