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Zen20 800lr Hangs in Inclusion process

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I have a ZEN20 800LR Power Strip with firmware 4.10, date code 0524. I have several of the Zooz 800LR devices and have gotten them all to include except for this one.

I am using Home Assistant Z-Wave JS UI and successfully created an entry in the provisioning list using Smart Start with Long Range selected. When I turn on the ZEN20, it starts the inclusion process, but never finishes. If I look under Z-Wave JS UI Control Panel, it shows the new device with the name I gave it, but the manufacturer and product are listed as unknown. The Interview column has a busy icon.

If I go to the Z-Wave JS UI Network Graph, the device (281) is there, but listed as DEAD. It responds to pings, but a health check gives:

400 ms Max latency
1 → 281: 6/10 Failed pings
1 ← 281: 10/10 Failed pings
0 Route changes
11 dBm SNR margin
Normal Power Minimum power level without errors
0/10 Rating

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