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Edgerouter issue - HA cannot access internet

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@camo5000 wrote:

Hi,
Yesterday I introduced an edgrouter x into my network as my main (single) router and it works great. but since then it looks like now my HA running on virtual box VM cannot get out to the internet, unable to connect to nabu casa, get weather , run speedtests, backup to google cloud etc.

i can access HA through its normal IP address and it works internally but cannot get any data from the outside.
i have not changed anything in the edgrouter basic setup wizard, and all other devices on the network can access the internet just fine.
i can ping the HA IP and get a reply no problem.

im no expert with these routers for sure, when i ‘show arp’ for connected devices , the HA IP address is not listed . . .

tried restarting the ERX and Virtual Box and HA. still no luck.
also cannot putty into HA now.

Do i need to add some specific rule for HA in the edgerouter??

Thanks for any assistance.

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